A problem log is a simple way of capturing previously prioritised problems, and tracking problems that should be looked at in more detail in the future.
Quite often by logging these problems they start to overlap and multiple problems can even be solved by the same solution.
As the log is at the beginning of the process it is pre-research, and therefore will contain a lot of assumptions.
Note: When these problems have either been tackled or dismissed, simply 'archive' them for future reference.
The template uses a problem focussed 5 Ws model as a means of logging and clarifying problems. By using the 5 Ws, we can quickly assess and understand the problem.
A simple Now / Next / Later system then helps identify what is being worked on, what will be next and future problems to be looked at.